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There are many problems with Google’s Pixel caused by the Android 7.1.1 Nougat OS, as users have complained about early shutdowns, camera bugs and delayed notifications. But there’s another problem that can be added to the list and this time, it has to do with Google’s Android File Transfer software that’s outdated and it prevents users from transferring files from the Pixel to a Mac.

Users who have a Pixel and a Mac and they’ve installed Android File Transfer are unable to transfer files because the software is very old, as it was updated to version 1.0 back in 2012. According to 9to5Google, who performed some trial-and-error testing, the problem is caused by a lack of proper USB Type-C support, since this USB specification was introduced a year later, in 2012.

The program still works with some files, but when it comes to the Pixel, not only the old software is the culprit that doesn’t allow users to transfer files to their Mac. It seems that the phone’s USB Type-C cable has also a role to play, but it’s interesting though, because users are able to transfer files to other devices, even if they use a different cable.

However, there’s no need to lose hope, because there’s an alternative file transfer app, Handshaker, that works without any problems and it’s compatible with the Pixel phone and its cable. If Google won’t update Android File Transfer soon, then Pixel owners will have no other option but to use Handshaker, as it doesn’t have the same compatibility issues.

Battery life problems are also giving users headaches, and specialists advise them to turn screen brightness down to 40 percent, to close applications that they no longer need and to customize location settings. Recently, it was reported that Facebook and FB messenger were causing drains, but the problem has been solved in the meantime. It’s recommendable to update these applications in order to avoid similar problems with the battery life.

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