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Windows Media Player (WMP) 12 is one of the oldest media players out there. It was released in 2009 alongside Windows 7. More than 7 years later, Microsoft has churned out Windows 10 and a couple of big updates, but WMP is still stuck at version 12. This isn’t really a huge problem, though, since the tool has many useful features and can fulfill the needs of many people.

But, just like any other piece of software, this media player experiences problems now and then. When these happen, there’s no need to switch to a new tool right away since most issues with Windows Media Player 12 can be easily fixed. Here are some of the solutions you can explore when you run into these problems:

WMP 12 freezes when you enter full screen mode

This is an annoying issue, but it’s actually a common problem and one of the easiest to fix. It’s usually caused by an outdated graphics card driver or one that has a few (or a lot of) bugs. To solve this, go to your computer’s Device Manager, look for your graphics card driver, and check its build number.

Find out if this is the latest build or if there’s a newer version; if there is, download and install it then check if your Windows Media Player 12 no longer freezes in full screen mode.

WMP 12 has poor video streaming performance

In many cases, video streaming issues are caused by poor internet connection, so this is the first thing you should check. Once you’re 100 percent sure that your internet connection isn’t the problem, the next thing you should do is to tweak the settings of your Windows Media Player 12.

To start, open WMP 12 in library mode, click on Tools, and go to Options. Click on the Performance tab and, on the Network Buffering section, choose “Buffer” instead of “Use default buffering”. On the box beside “Buffer”, type in “10” to increase the buffer time to 10 seconds (the default is 5 seconds). Click on “Apply” and “OK”, refresh the page you were streaming the video on, and see if you can enjoy streaming without any problems.

If you still experience issues, you can raise the buffer time to 15 seconds, 20 seconds, or more, but be warned that doing so uses more memory and can affect the overall performance of your computer.

WMP 12’s settings are corrupted

Corrupted settings can cause a wide range of problems in Windows Media Player 12. You may have playback issues with video formats that you were able to view before, or you might find that WMP 12 frequently crashes or even refuses to run.

To fix this problem, you’ll need to use the Microsoft Support Diagnostic Tool or MSDT. You can look for this by clicking on the Start button and searching for “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic”. Open the tool, click the “Next” button, and wait as MSDT detects problems with WMP 12. Once MSDT presents the possible solutions, click on “Apply This Fix” to reset the media player to its default settings. Use WMP 12 as you normally do and see if the problem is still there or not.

Use these solutions to fix your Windows Media Player 12 and keep on enjoying its features!