Not that long after the Galaxy Note 7 battery incident, we have another case of battery malfunctions in a mobile device. This time, it seems as though it’s not the manufacturer’s wrong doing, and that the guys over at software have some explaining to do, rather. To be more specific, the device in question is the Nexus 6P, which has been reported to have battery problems. According to extensive posting on the XDA Developers forums, the problem lies with the device’s operating system, which is Android 7.0 Nougat.
The users that have sent feedback regarding their battery problems mention that connecting the charger would result in the phone completely blacking out, which obviously isn’t something it is intended to do. After the blackout, the device would restart.
So far, the only known and recommended solutions are for users to either downgrade to the previous build, which is Android 6.0 Marshmallow, or upgrade to 7.1 Nougat, which presumably brings a lot of improvements for both software and hardware in direct regards to the Nexus 6P. Luckily for the Nexus 6P, it’s on the short list for upcoming 7.1 Nougat recipients, alongside other two Google branded devices, namely the Nexus 5X and the Google Pixel C.
While users are waiting for a solution to this problem, it seems that both Google and the manufacturer, Huawei, have not been available for a statement, but customers hope that this incident will lead to the Nexus 6P getting Android 7.1 very soon, so this issue can be solved. While waiting for the 7.1 announcement, Nexus 6P users have found that resetting the device helps with the problem, but it is just a temporary solution unfortunately.
It shouldn’t be long until 6P owners can update their firmware, as the Nougat 7.1 Developer’s Preview is already available for download.