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Android 7.0 Nougat is perhaps the most anticipated update for Android fans. The new operating system is bringing up some interesting features and lots of fixes, but even so, there are reports regarding some problems the update cause to some Nexus 5X and 6P devices.

The Nexus 5X was one of the first devices that received the Android 7.0 Nougat update. However, besides the clear benefits the update provides, it also triggered some issues, one of which is the bootloop issue. Not surprisingly, the complaints grew even more in the online environment, as the problems caused by the OS affected more and more the Nexus 5X and the Nexus 6P products.

Besides expressing their dissatisfaction with the exact glitches, other Nexus users complained that the regular methods used for fixing regular Android OS problems are not working now. One Nexus 5X user, on his name Sameer Shahabudeen, said that not even returning to factory settings didn’t manage to solve the issues.

He posted on a Nexus Help Forum that he deleted the System Cache partition and turned all the data to the factory settings, but the device still turns off and restarts frequently, without a noticeable pattern. Moreover, it seems that it doesn’t even turn on.

Many other users also reported having weird and random reboots for their devices. The worse part though is the fact that despite clearing the cache and booting in the safe mode, the problems persisted. Some other users talked about some lag problems, battery draining and busted speakers, while there were still others who had some Bluetooth connectivity issues. Other problems are about app issues, such as Developer Preview and Google Now.

Eventually, after hearing about all the problems, Orrin, who works at Google, said that the bootloop issue might actually have something to do with the phone hardware. As it seems, the company is further investigating the problems.