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Nexus 5X users must be among the happiest Android users, since their phone is among the first Samsung devices to receive the latest Android update. Despite the short waiting time, lots of users omplained about the fact that they had some bootloop issues after getting the new Android 7.0 Nougat.

Android N, officially named Android 7.0 Nougat, has been made available for Nexus tablets and smartphones, and towards the end of this year, the system will arrive to other successful Android manufacturers, such as HTC, LG or Samsung.



Though this is good news, there might be some other issues with the new update. Many Nexus 5X users reported that after the change, they saw the devices randomly rebooting. The same users, according to the Android Police, took to the online to express their dissatisfaction with this bootloop issue.

For instance, one of these users complained that he cannot create a cache partition or to perform a factory reset on the device. It seems that the device restarts itself frequently without any apparent pattern. Moreover, the same user reports that his phone does not turn on when it is off, but this only happens sometimes.

A Google employee named Orrin admitted that a rather small number of Nexus 5X users are encountering these issues that stem from some hardware problems. He assured the users that currently the company is further looking into the issue and they are trying to find a solution to this.

If you are among the users who experience such issues, you should contact the place where you purchased the phone for repair or warranty options. The Google Store Help webpage says that whoever bought the LG-produced phone from the Google Store can go to the company for solving this problem either through refunds, repairs or exchanges.

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