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YouTube is one of the best sources of fun, informative, and interesting videos, which is why it can be troubling when it doesn’t function properly on your laptop or desktop PC. Fortunately, there are several solutions that you can explore when this happens, and we’ve outlined some of these below.

Internet connection issues

One of the most common causes of YouTube problems is internet connection. Videos are resource-heavy and require fast and stable web access so, if you have a slow connection, you’ll notice that YouTube videos either become choppy or keep on buffering. If this is the case, you can do one or more of the following:

  • Close down other programs that are accessing the web as well as other browsers and browser tabs. This frees up your internet connection and ensures it focuses on loading the YouTube video you want to watch.
  • Choose the lowest possible video quality. This can compromise the clearness and sharpness of the video, but you’ll at least be able to watch it. You can change the video quality by clicking the gear icon on the right-hand corner, clicking on “Quality”, and choosing the lowest video quality available.

If these don’t solve the problem, you’ll want to know what your internet speed is using online tools like If it’s lower than what your internet service package promises, contact your provider and find out if there’s a problem in your area or with their service.

Browser problems

Even if you have a fast internet connection, you may not still be able to use YouTube if your browser has certain issues. A full browser cache, for example, can prevent you from properly playing YouTube videos. If this is the case, you can fix by taking these steps:

  • For Firefox — Click the Menu button, click on “Options”, choose “Advanced”, and go to the “Network” tab. Underneath that, find the “Cached Web Content” section and click the “Clear Now” button beside it.
  • For Chrome — Click the “Customize and Control Google Chrome” button on the right hand side and choose “Settings”. Scroll down the page until you reach the bottom and click on “Show advanced settings”. Tick the box beside “Cached images and files” and click on the “Clear browsing data” button.

Another browser problem you’ll face is an outdated Adobe Flash Player. You’ll know if this is the case since YouTube will inform you about it and suggest that you download the latest version of the program. It will also give you a link to the Adobe website, so just click on the link and follow the instructions to download the update.

Still another thing that can cause browser issues is your extensions and plugins. This is particularly true for YouTube download plugins (i.e. those that let you quickly download YouTube videos), ad blockers, and website accelerators. If you have these on your browser, try disabling them and see if that would solve your YouTube issues.