Sharing is caring!

A lot of people use Gmail as their email platform of choice because it’s fast and easy to use. Unfortunately, just like with any other internet services, Gmail can experience hiccups from time to time. When this happens, here are some of the steps that you can take:

Check if it’s a known issue

There are times when you think that you’re the only person who’s experiencing problems then you later realize that it’s actually nation-wide or even global issue. So, when you have problems with Gmail, don’t automatically assume that it’s a problem on your end; instead, check if it has something to do with Google’s services. Ask your friends or visit internet forums to find out or, better yet, get first-hand info from Google by checking out their Apps Status Dashboard at

Check your browser

Gmail supports most browsers like Safari, Firefox, Microsoft Edge, Internet Explorer, and Google Chrome so, unless you’re not using one of these, you’re in the clear. But, even if you’re using a supported browser, you may still have problems with Gmail if you’re using extensions that are hindering its functions. You can solve this by disabling or turning off your extensions.

Another thing that might be preventing Gmail from opening is the lack of JavaScript support. If this is the case, Gmail will inform you that JavaScript is disabled in your browser. If you’re using Google Chrome, you can turn on JavaScript by clicking the Menu icon (the button with three horizontal bars) on the browser toolbar and go to “Settings”. Scroll down to the bottom of the page and click on “Show advanced settings”. Click on the “Content Settings” button, scroll down to the JavaScript section, select the option to “Allow all sites to run JavaScript (recommended)”, and click the “Done” button afterward. If you’re using Firefox, check if you have privacy extensions that disable JavaScript and uninstall them.

Clear Cache and Cookies

Just like with other sites, Gmail will find it hard to load if your browser cache is full. So, if you’re having problems with Gmail, clear your cache as well as cookies and see if this solves the issue.

Disable your Gmail Labs

Gmail Labs are a set of features that add business functionalities (such as custom canned responses and extended search Google Sites and Google Docs) to your Gmail Inbox. They’re highly useful, but there are also times when they can bog down Gmail and prevent it from functioning correctly. If you use Labs and suspect they’re the culprit, Google suggests that you disable them one at a time to see which feature is causing the issue.

These are some of the ways to fix Gmail and get it back up and running. If you’re having problems with Gmail’s Android app, check this guide to see if it can help.