With over a billion users worldwide, it shouldn’t come as a surprise if Facebook decides to stop working one day. Thankfully, it won’t happen any time soon, but you are sure to experience problems once in a while.
Most errors, however, have little to do with the server or the Facebook page itself. You won’t even have to worry because most problems have a solution available.
How to fix login issues
- See that your username and password is correct. Take extra care in typing in your password, because it is case sensitive.
- Perform a password reset, if you’re sure you typed in the correct username and password, but you still can’t log in. Follow the on-screen and email instructions that will be sent to you.
- If you can’t log in using your mobile number, make sure you include the country code, but not the extra zeros, + sign and other special characters.
- If you can’t find your account from the “Find Your Account” page, try any of the following:
- Type in your personalized Facebook URL, or username
- Type in the email address linked to your Facebook account. Ask a friend to check out your profile, view the About section, and check the email address listed in your page’s Contact Information.
If you still can’t login, Facebook can help you recover your account.
Note: Login issues can also mean someone hacked your account, or attempting to. So make sure you reset password right away.
Image upload issues
If you have trouble uploading or posting photos on Facebook, you could be experiencing 1 or 2 things.
- File-related problems
- If you can’t upload photos you edited using iPhoto or Photoshop, try uploading the original file instead. Some edited photos may cause the upload to fail.
- See that the image has the correct format and size. Facebook accepts JPEG, BMP, PNG, GIF TIFF, or PNG file types. Photos should be under 15MB, except PNG that must be kept at 1MB, so it won’t appear pixelated.
- Make sure you have the latest version of your browser.
- Adobe Flash needs update
- Make sure that you have the latest version of Adobe Flash installed on your device.
- If not, uninstall and update to the latest version, or you can uninstall and reinstall manually. Remove the outdated Adobe Flash, and replace it with the new one.
- Close all web browsers before installation.
- Follow the on-screen instructions, until you complete the entire process.
Try uploading photos on Facebook again. Then, check out better Facebook broadcasts and Fullscreen mode for more fun and excitement with the social network.