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Where in the world would we be without Google Maps? It shows us how to get to point A to point B, gives us the data we need to figure out the shortest route, and helps us to avoid getting lost in a foreign city. So imagine how frustrating it would be if this app doesn’t work on your mobile device. There can be several reasons why you are getting a ‘Google Map Not Working’ error, with the most common being:

  1. Your cache data is preventing the app from running.

If this is the case, then you need to clear your cache. Go to your Settings > Applications, then look for Google Maps, tap on it, then select clear data. Turn your phone or tab off, then on, then try to open the app again and hopefully it will have no more problems.

  1. You don’t have the latest version of Google Maps.

There are instances when the older version of the app won’t run on your smartphone or tablet. So check that you have the latest version. Delete your current Google Maps version, go to the Play Store and search for the app, download the most updated version, then open it and check if the error still occurs.

  1. There is a technical problem with your device.

Sometimes, your phone or tab is just acting up and needs a reboot. Close all your running applications, turn off your gadget, then turn it on again. Open Google Maps, and see if it works fine now.

Other Solutions

There are times when your battery consumption can be interfering with the ability of the app to run properly. Check if you have enough juice, and if it’s running low, charge your device. But if your battery life is still adequate, turn of your phone or tablet, remove the battery, replace it, turn your device on again, open Google Maps, and check if there are still errors.

Another solution is to reset your factory settings, but this should be a last resort measure only. Make sure that you first back up your files and applications. Once you have saved all your phone data on your computer, open your phone menu. Go to Settings > Personal > Backup & reset. You may then have to enter your PIN, password, or pattern. Then under ‘Personal data’, choose ‘Factory data reset’. Read the information on the screen, select ‘Reset phone’. Then you might have to enter your PIN< password, or pattern if you have a screenlock. After that, select ‘Erase everything’ and this will delete all data from the internal storage and reset your device to factory settings. The next step is to reboot your gadget, restore your data, and test if Google Maps will now work without any more issues.

It is helpful to know these tips so you get to enjoy the convenience and help that the Google Maps app provides, especially now when it has more neat features, like being able to view maps even when offline.