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The American carrier has released a new update for Samsung’s Galaxy S6 and S6 edge flagships, which run on Android 6.0.1 Marshmallow. Verizon subscribers have complained that they encountered a software bug that triggered “unintentional device Factory Data Reset (FDR) after multiple failed attempts to use a fingerprint to unlock the device” (SamMobile) and the carrier had to immediately release a new update with a fix for this issue.

Verizon is rolling out software version MMB29K.G920VVRU4CPF2 to its Galaxy S6 and MMB29K.G925VVRU4CPF2 to the Edge model. This update fixes a bug that appeared when users tried to unlock their devices with their fingerprint ten times in arrow. Instead of being prompted to introduce their passcode or password (five attempts), users weren’t able to do anything to unlock their devices and the only solution was to perform a factory reset. This caused all data to be lost and it was very frustrating, so Verizon had to act fast and fix the problem.

The update must be installed as soon as possible, although it’s not guaranteed that there won’t be any other problems in the future related to fingerprint scanners. Users who didn’t receive a notification for the update can head to their devices’ Software Update section of the Settings app and download it from there.

The Galaxy S6 and S6 edge were released in April 2015 and both of them have a 5.1-inch Super AMOLED screen with a QHD resolution, they are powered by an Exynos 7420 octa core processor (four cores clocked at 1.5GHz and four cores clocked at 2.1GHz) backed by 3GB of RAM and offer three variants of internal memories: 32/64/128 GB, unexpandable. The rear camera is 12MP and has an aperture of f/1.9 and features such as OIS, autofocus and LED flash, while the front camera is 5MP. The Galaxy S6 has a 2550mAh battery and the edge variant has received 50mAh of extra juice to handle the curved portion of the screen.