A few days ago, Microsoft has released Skype for Businesses SDK, a tool that will allow Android and iOS developers to integrate the Skype messaging, video and audio capabilities into its own mobile applications. In other words, this will allow people to use the Skype capabilities inside other applications.
It is good to know that this is an area where other companies are trying to extend, which includes Layer or the chat tools provided by Sendbird. However, Microsoft is trying to aim larger enterprises with its Skype for Businesses SDK, which will most likely bring more revenues. It is worth mentioning that companies that will want to adopt the new Skype for Businesses SDK will be able to continue to use their native clients to reach their customers.
During the SDK preview, the focus for integrating the application is on “remote advisor” functionality, which means that the businesses will be able to interact with remote customers over their mobile tablets and mobile device via video chat, and audio or video call. We remind you that this functionality was demonstrated during the Microsoft’s Build 2016 conference, when the company showed off how doctors offering their patients virtual care via video calling sessions.
In addition, they were able to send messages, share medical records, lab results and more. The patients were able to book, schedule and then connect with doctors for real-time video/audio and text chats right in the application, at the appointment time.
There will be more companies that will want to use the Skype application inside their applications and it is just a matter of time until this will happen. This platform can also be used for customer service, financial advisors and many other enterprise applications.
What are your thoughts about Skype for Businesses SDK? Do you think its will be a success?
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