Yesterday (April 12, 2016), the Facebook’s F8 developers conference has kicked off and the company has shared some interesting things about how its Facebook Messenger and WhatsApp application have grown.
Mark Zuckerberg, Facebook’s CEO, has unveiled that Facebook Messenger + WhatsApp Messenger had more activity on a daily basis than the old SMS texting. Zuckerberg said that more than 60 billion messages have been sent via these two mobile messaging applications combined and that’s three times more than the total amount of messages that are sent via the traditional SMS service.
With other words, nobody is using the SMS service anymore, which is quite bad for mobile carriers. However, in order to use Facebook Messenger or WhatsApp Messenger, the users will need an internet connection (Wi-Fi or mobile data), which means that the mobile carriers will need to come with some decent mobile data plans.
In addition, the CEO said that the Facebook Messenger has now 900 million users, which is 200 million more than the last year’s conference. At the same time, it seems that the application is catching up with the WhatsApp Messenger application, which, according to reports, it had 1 billion monthly active users in February 2016.
During the first day of the event were announced other significant updates that the Facebook Messenger will receive sometime in the near future, such as “chatbots”. This software will help companies which support e-commerce transactions, customer service and more. Early partners that will have “chatbots” on Facebook are: CNN, 1-800-Flowers, shopping application Spring and more.
In a first phase, chatbots will be quite limited on Facebook Messenger, while WhatsApp will not receive them anytime soon, as the company wants to focus only on chats, for now.
What are your thoughts about the “chatbots” feature that the Facebook Messenger will receive?
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