A huge number of iPhone and iPad users are seen reporting an issue with Apple’s Safari web browser after installing the latest iOS 9.3 update. The problem causes web links to crash or freeze the app.
This iOS 9.3 associated ‘bug’ occurs whenever users press or even long-press a web link within the Safari browser or within the Mail or Messaging app as well. Users have flooded social networking sites and Apple’s own online Support Forum with complaints about the issue.
It wouldn’t be wrong to say that the public launch of iOS 9.3 update by Apple has not turned out to be as smooth as the company would have expected. Only after a few days after the release of the update, users started experiencing hanging, freezing and crashing behavior whenever they attempted to open links within Safari, Mail or Messaging apps.
Although Apple has already confirmed about a permanent fix for this bug to arrive soon, there are a few tips that can fix the issue temporarily for users.
Meanwhile Apple releases a software update to fix the bug in place, Ben Collier, a mobile specialist from UK, has come up with a temporary solution for the issue. This solution will work on the user’s end while users wait for the company to officially launch a new point update to entirely eliminate the issue.
To cut it short, the solution is pretty much a hectic process. It involves connecting the problematic iPhone, iPad or iPod touch to iTunes while keeping the iDevices in Airplane Mode. Also, some synchronization techniques are performed which involve related caches to be cleared. Though this isn’t the most flawless and user-friendly solution to the issue, but it’s better than nothing especially for those who simply cannot survive with the problem.
Thus, if you too have been hit by the iOS 9.3 broken links bug, you can simply follow the below steps to resolve the issue while we wait for a complete permanent update from the company. For performing the hack, you’ll need to connect your iPhone or iPad or iPod touch to your computer and sync with iTunes.
Here is the complete step-by-step guide for the fix by Ben Collier:
- Delete the Booking.com app from your iDevice.
- Switch on Airplane Mode.
- Connect your device to the computer and launch iTunes.
- Switch your device off and then on.
- Confirm that you have the Booking.com app installed in iTunes on your system.
- Keep Airplane Mode on!
- Sync the Booking.com app to your device in iTunes.
- In iTunes, choose your iOS device.
- Go to the Apps tab.
- Search for Booking.com and hit install.
- Press Sync.
- Wait for the sync to get finished. Open the Booking.com app on your device.
- Force close the app by double tapping the Home button and swiping up.
- Force close Safari browser by double tapping the Home button and swiping Safari up.
- Switch off Airplane Mode.
- Launch Safari. Your links will work again. It will also fix problems for links not opening in other apps as well (like Mail, Messaging).
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