The users who didn’t repair the home button from their iPhone 6 or 6 Plus in an Apple Store or in an Apple-authorized repair center encountered a big problem. The Error 53 bug caused many devices to be bricked and Apple had to react fast and fix it.
This incident couldn’t be avoided because at first, the users didn’t notice anything wrong with their phones, as apparently, they worked fine, including the Touch ID functioned perfectly. But when the users tried to install a newer iOS update or to restore the phone from a backup, the software started checking the Touch ID sensor, in order to see if it’s compatible with the rest of the hardware. If it didn’t find a match, the software made the phone stop functioning.
The Error 53 was supposed to be a security measure, but the users were infuriated and asked Apple why it disabled the entire phone, instead of clocking only the Touch ID feature. Now, the company is being sued over the feature, even if on Thursday was released an updated version of the latest iOS 9.2.1, which was uploaded to iTunes. Luckily, the bricked phones can be saved and the devices that will be repaired by third-party repair shops will no longer face this problem.
Apple has apologized for this inconvenience, saying that “[Error 53] was designed to be a factory test and was not intended to affect customers. Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement”.
When the “Error 53” made its appearance, there were many users who speculated that the company is forcing them to repair their devices in Apple’s affiliated shops, not in cheaper third-party repair shops. Subsequently, a law firm prepared a class-action lawsuit against Apple, accusing the manufacturer of intentionally damaging its devices.
So, the broken iPhones can function again after the users download the latest 9.2.1 update from iTune.