WhatsApp is a very used messaging application, but it has some issues that will frustrate you and you’ll waste a lot of time searching for solutions over the internet.
In this article, we made a list of the most common problems which you may encounter at some point, but which have solutions.
Why can’t you install the application on your Android smartphone?
The application was created for Android smartphones, but it doesn’t work on versions older than 2.1. To check which Android version is installed on your smartphone, you will go to Settings>About Phone. If you want to install the latest beta version from the official website, you will need to enable the Unknown Sources option.
What if you have a tablet?
First of all, you will have to root it, then to install an Android Emulator such as BlueStacks. However, you will still need to provide a mobile number (the one you’re using on your smartphone), to verify your account.
When you can’t connect to WhatsApp
This is because you have problems with your internet connection, whether it’s the WiFi or the data connection. So, if you try to send a message, but the application fails to deliver it, this is what you can do: first of all, get the latest stable version from the Google Play store or the beta version from the official website. Go to Settings > Wireless and Network to check your internet connection, then check if you have a Task Killer application activated, which affects the performance of your device.
Lastly, delete app cache from Settings>Applications>WhatsApp>Clear Cache) and if this still doesn’t work, uninstall WhatsApp and reinstall it.
When your contacts are not recognized
If you’re trying to add a contact on WhatsApp, first you have to add your friend’s number to your phonebook. If the number is incorrect, it won’t be added to your list of WhatsApp contacts. Maybe the number is correct, but if your friend is not using WhatsApp, then you should tell him or her to install the application immediately. If you already added them, but you can’t “see” them, make sure that they’re “visible” and/or “viewable”.
Adding international contacts
When adding an international number to your phonebook, add the country code in front of the number. For example, +51 is for Peru.
If someone starts to bother, harass or threaten you on WhatsApp, get rid of that person by going to the conversation of the contact that you’ll block, then tap on the three dotted button for Options, and then tap on More and Block.
Hide your Las Seen timestamp
If you have talkative or sensitive contacts who feel ignore when you log into your WhatsApp account, but you prefer to stay quiet and not to talk to him/her, then the solution is to hide your last seen status by going to Settings>Account>Privacy and select Nobody.
How to pay the annual fee of 99 cents
After a year, the application costs 99 cents per year and you can pay using your PayPal account, by credit card or via your Google Wallet account.
Disable the blue check marks
They appear when this feature is enabled, which means that when someone sends you a message and you read it, the sender will be notified. To read messages without letting your contacts know that, go to Settings>Account>Privacy>Read Receipts.
Disabling media auto-download
This feature should be disabled, because it eats your data. Therefore, go to Settings>Chat Settings>Media Auto-Download and turn it off.
What files can you send on WhatsApp?
You can send any media file of up to 16MB: photos, videos, audio files and map location and contact details. If you want to send a gif or a pdf, we recommend you to use CloudSend, an application that will link your account to a Dropbox account and it will create short-link URLs of the file you want to share.
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