The world’s most popular flagship phones, the Apple iPhone X and Google Pixel 2 have faced the same issue which should obviously worry buyers.
After all, no one would want to see burn-in on their OLED display within days of purchasing their smartphone.
Apple confirmed that they are short of iPhone X models due to the massive demand and some production issues. People who pre-ordered the smartphone are going to get it throughout this week whereas those who didn’t should wait 3-4 weeks in order to purchase their favorite, futuristic device.
While burn-in problems were not so common in any of the Google Nexus or the previous Pixel devices, for Apple users the problems used to persist even in older models. The company doesn’t use OLED displays because it was owned by Samsung but the issue continued even on their retina display in older iPhone models. According to the company, the new iPhone X model which sports a 5.8-inch OLED display sports a Super Retina display and this is the first time they have took a step towards adopting something completely new.
Even before the launch, the manufacturer confirmed that users should be aware of some of the terms and conditions associated with their new smartphone. When the phone is tilted to different directions, it will showcase a change in the hue and may look different compared to how it displays when viewed directly. Besides, they also believe that in order to unlock the phone you have to directly face it and make use of the Face ID technology. There is no need to view it in different angles which is the only way to spot the hue.
But, that’s not the only problem that the Apple iPhone X faces now because the hyped OLED display has already started showing signs of screen burn-in under specific circumstances. In their official statement, the company clarifies that such issues are very common on an OLED display due to nature of the technology used in it. While it shows a different hue in new angles, the phone may also display an image even after a new image appears which is the sign of a burn-in problem.
The developers suggest that users can avoid leaving the same image on their iPhone X smartphones for long hours of time with high contrast setting. It will help enhance the life of the device and the display if users can avoid using the same image over and over again. They also suggest that keeping the contrast settings under control will help on the long run.
From a buyer’s perspective, it sounds a lot like Apple has already confirmed the burn-in and hue issue to be a problem with the OLED technology but has nothing to do with the iPhone they have created. Hence, you may not be able to get the phone replaced in a warranty center claiming you have received a faulty product. Eventually the burn-in may spread to increased levels which is when the users will realize how tough it is to use the phone with other images burnt in already!
However, in Google Pixel 2 the company suggests it may be a fault device and not a widespread problem. They seem to be willing to change the phone or consider replacing the screen if needed to avoid the burn-in problem. Samsung has been using OLED displays for years on almost all their smartphones and even low end devices with hardly any complaints from users. Does it mean Google and Apple are doing it all wrong? After spending $1000 on an iPhone X, people would expect it to be flawless and superior to every other device.
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