All smartphone manufacturers are looking to take the biggest piece of the cake when it comes to the respective markets as they issue out new devices and software in an alarming fast pace and judging by that there a slight possibility that some of them could see some minor problems which can be easily fixed by anyone with the right amount of knowledge. Such software is the Windows 10 version for smartphones and we’ve identified some problems and a way to fix them to make sure that the user experience is not hampered by such issues.
Updates Cannot Be Installed
Notwithstanding the fact that one is updating the old Windows 8.1 or wants to install the latest Windows 10 release, there is a slight possibility that one will encounter an error. It can be quickly fixed taking into consideration the following error codes.
- 801881cd or 80188308 – There is not enough space on the device for the update to install and one could try to back up some media content such as photos or videos or installing apps which haven’t been used in a while.
- 80188264 or 80188265- Users will see this error code if they have no connection to the internet in order to download de update and it is fixed by connecting to the phone’s mobile data or via Wi-Fi
The Installation Is Stuck at 0 Percent
The installation might stall at 0 percent for a couple of hours for some users whilst showing no signs of going on and there are a few fixes to have in mind when it comes to updating your device without any problems.
- Plug the device into the charger and let the update roll out on its own
- Reset your device by holding down the power and volume rockers at the same time
- Go to the settings menu and select the update & security option and then manually download it from within the menu
- Cancel any pending app updates
- If all the aforementioned solutions do not work back up your important data and manually reset your device
Phone Reboots By Itself
Some users have complained about their devices rebooting out of the blue with no prior warning and there are a couple of different causes for this issue but it can be easily fixed by following these simple pieces of advice.
- Try removing the MicroSD card from the device and then resetting it as the problems should not happen again without a card in the device
- Toggle on and off different apps which run in the background
- The same reboot problems can be caused by the battery as performance will decline then it might be worth taking into consideration having your phone taken to where it was bought and have the battery replaced. Before doing so, try turning off the phone and removing the battery and then putting it back in after a few minutes’ wait.
The Device Will Not Charge or Turn On
If your Windows 10 device happens to show no signs of life and seem to be totally dead or refuse to charge make sure you follow these steps to make sure you get it right back on track.
- Plug the device into the charger for about half an hour and then restart the device by simultaneously holding down the power and volume up rockers until it restarts
- If the above mentioned solution does not work try using the Microsoft Windows Device Recovery tool which can be manually downloaded from their support website. Make sure to follow their instructions as you will need to plug the device into a computer and reinstall the device’s software. Bear in mind that this install will wipe your phone clean of all data so have it backed it up before proceeding.
If one happens to stumble upon one of these problems do not panic and bear in mind that any problem which involves the operating system not operating at its full capacity or not working at all is easily fixable by following the aforementioned solutions. If the device continues not to work make sure it is taken to where it was purchased and have a specialist look at it.