Almost a week ago, Apple has released the watchOS 3.1.1 update for Apple Watch wearables, which included support for the new Unicode 9.0 emoji and the option to chance skin tones for certain emoji characters. This minor release was supposed to continue all good things started by Apple in watchOS 3 (faster apps and simplified navigation structure), then in watchOS 3.1 (fixed battery life issues), but after receiving complaint from users who reported that their smartwatches got bricked, Apple has decided to temporarily pull the new watchOS 3.1.1 update.
Many Series 2 Apple Watch users have reported that their devices were bricked after installing the update. A red exclamation mark appeared on the screen, and users were prompted to go to www.apple.com/help/watch and look for instructions on what to do next.
“A very small number of Apple Watch customers experienced an issue while installing watchOS 3.1.1, so as a precaution we’ve pulled back the software update. Any customers impacted should contact AppleCare, but no action is required if the update installed successfully. We are working on a fix for an upcoming software update,” said Apple immediately after acknowledging the problem.
On the website, users were instructed to force a restart by pressing down the side button and the Digital Crown, but when they did that, the problem still wasn’t fixed and the only suggestion was to take the bricked devices to the nearest Apple Store.
However, Apple retail places were unable to fix the problem because the technicians didn’t have access to the diagnostic port, so the only solution offered by Apple is to replace the damaged devices and send users new ones.
The watchOS 3.1.1 is no longer available for download, so the current OS that runs on Apple Watch is watchOS 3.1. Are you one of the users whose device was bricked by the latest watchOS 3.1.1 update?