What’s the worst thing that can happen when streaming videos on Firefox?

Receive an error message that says “The Adobe Flash plugin has crashed. Reload the page to try again”.

Yeah, right. If it took forever to load the page the first time, reloading it following a crash is like asking to be hit in the same place twice. But because you’re itching to finish the video or continue playing the game, you grudgingly reload the page to try again.

Why does this happen?

Well, the Adobe flash plugin crashed and stopped working. Simple.

If the crash becomes a recurring problem, you need to fix the issue once and for all.

Update flash

One of the easiest and quickest ways to resolve the problem is to update to the latest version of Adobe Flash. Whatever problems or bugs in the previous version have usually go away after an update.

  1. Go to The Flash Player download page in Adobe’s website and download the installer.
  2. Close Firefox. Open the Flash installer you just downloaded and follow the on-screen instructions.

Updating to the latest version usually fixes most problems. But what if your Adobe Flash Player is already updated?

Disable Hardware Acceleration



  1. Visit the Adobe Flash Player help page
  2. Open the Flash Player Settings screen by right-clicking on the Flash Player logo. On the context menu, click on Settings.
  3. On the settings screen, click on the icon at the bottom left to open the Display panel.
  4. Un-check the Enable Hardware Acceleration.
  5. Click close to exit out of the Adobe Flash Player settings window, then restart Firefox.

Disable Flash Protected mode

  1. Click on Firefox’s menu button and choose Add-ons to open the Add-ons Manager tab.
  2. Select the Plugins panel and look for Shockwave Flash in the list.
  3. Click the Options button, and un-check the Enable Adobe Flash protected mode.
  4. Click the menu button > Exit. This will close Firefox completely, allowing the changes to take effect.
  5. Restart Firefox.

The solution is only applicable to the 32-bit version of Firefox. It is also important to note that disabling protected mode disables a security protection, which can be a problem considering that the Adobe Flash Player has plenty of security issues.

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