In this Snap-driven world, one Snapchat problem has the potential to drive anyone to drink. Can you imagine a day without Snapchat? Oh the things you will miss. Call it way over the top, but some Snapchat users see an app problem, a major disaster.
The good news is there are quick fixes available. And, depending on your problem, it can be really quick. Just visit Snapchat’s Support page and you will find the solution you are looking for. But some errors, however, need a different kind of intervention.
How to fix Snaps not working
- See that you are connected online. There are cases when the problem is related to your internet connection.
- Switch between Wi-Fi and mobile data.
- Reboot your router
- See that Airplane Mode is off.
- If it says you are connected, verify by opening a browser and surfing online. Try Snaps again.
- Restart your device. Simply turn your Android phone off then on to refresh the system.
- Uninstall and reinstall Snapchat. Remember to back up your Snapchat memories before removing the app. Tap ? > Back up Snaps. You should also save your Recovery Code before reinstalling, if you enabled Login Verification.
- Once the installation is complete, start Snapchat again.
Uninstalling and reinstalling Snapchat is also the best way to fix other Snapchat errors, such as Snapchat expected 200 status, got 403, Snapchat Error 403 and other Snapchat error messages.
How to fix connecting to the server problem
There are two reasons that you can’t connect to the Snapchat server: (1) you are not connected online and (2) the server is down. If other Snapchat users have no problem connecting to the server, it could mean that you have a connection problem.
How to fix connectivity issues
- Verify that you are online by using other internet-dependent applications or using a browser to surf the web.
- If Wi-Fi isn’t working, switch to mobile data.
- If you can connect using data, reboot your router. Once you’re back online, clear cache and then relaunch Snapchat.
Still not working? If you suspect that Snapchat is blocked by your service provider, adjust your router’s settings. Look for the access instructions, usually found at the back or at the bottom of your router, and follow the steps provided. Then, change the DNS to 22.214.171.124, Google’s DNS. Relaunch the app and try again.
There are many Snapchat errors that will suddenly pop up, but they are a rarity. When they do happen, be ready with a fix that will make the problem go away quickly. You can then start using Snapchat’s new image-editing features.
Take your mobile photography game to the next level with this affordable clip-on lens kit from Xenvo. Comes with a macro lens and a super wide angle lens that easily clip onto your phone for professional-grade photos on the go.